We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 14 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 14 days from the date of purchase. We do not refund used items. Buyer's pays return shipping. Original shipping fee will be deducted from final refund. Used or installed items are not eligible for return. We may charge a 20% restocking fee.